Today, Patrick and Drew are discussing 100 Bullets: Brother Lono 3, originally released August 21st, 2013.
Patrick: For a couple of months in Chicago, I worked as a barista at Argo Tea. It’s basically a Coffee Bean and Tea Leaf, with its priorities reversed. As a barista, you don’t have a lot of room to make any substantive decisions during the day — in fact, most of the time you’re just trying to keep up with orders and not fuck up all the drinks. Occasionally, drinks do get fucked up and customers get mad. If you’re lucky, the customer just asks you to fix the drink and that’s that. But if they’re feeling particularly entitled or vengeful, they can contact corporate to complain. That’s when the avalanche starts, as the complaint trickles down from corporate to the store manager to the shift leader and back to you, the lowly barista. With each level of authority the complaint is filtered through, there’s more and more residual anger and blame built up until a simple mistake suddenly appears to be a blight, symptomatic of complete institutional incompetence. That’s an incredibly low-stakes example of what Brian Azzarello and Eduardo Risso explore in issue 3 of Brother Lono.
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